Standard Bank

Best emerging markets Bank in four African Banks

Standard Bank Group Limited
Physical address
9th Floor Standard Bank Centre 5 Simmonds Street Johannesburg 2001 P O Box 7725 Johannesburg 2000	Telephone 011 636 9111/2 SWIFT Code SBZAZAJJ

Department information and contact details	Telephone
General
General customer enquiries (information@standardbank.co.za) - South Africa - International Telephone banking Prestige banking customer enquiries (Prestige@standardbank.co.za) - South Africa - International Private Banking customer enquiries (Privatebanking@standardbank.co.za) - South Africa - International	0860 123 000 +27 11 299 4701 0860 123 108 0860 001 321 +27 11 299 4607 0860 123 101 +27 11 299 4715
Internet banking
ibsupport@standardbank.co.za - South Africa - International	0860 123 000 +27 11 299 4701
Cellphone banking
General enquiries	0860 238 837
Cellular prepaid services
General enquiries	0860 001 237
Home loans
General enquiries Application forms (for new and further home loans) Property information service Short term insurance - sales and quotations - service Home Loan Protection Plan Home owners insurance - service - claims	0860 123 001 0860 123 001 0860 123 474 0860 123 741 0860 123 911 0860 121 141 0860 123 444
Card division
General enquiries Merchant Services Platinum Credit Card Private Label Services Diners Club Travel insurance Credit card protection - service - claims Lost or stolen cards	0861 201 000 0861 001 200 0800 600 074 0860 102 599 0860 Diners(346377) 0861 114 494 0860 123 911 0860 123 555 0800 020 600
Asset finance
General enquiries Customer service New business Vehicle insurance - sales - quotations Automatic settlement benefit - service and helpdesk - claims	0860 123 002 0860 000 000 0860 123 255 0860 123 741 0860 123 911 0860 123 555
Unit trusts
Helpline	0860 123 003
Short term insurance
Motor, household contents, all risks, personal liability, personal accident, trailers, motorcycles, caravans
Sales and quotations Service	0860 123 474 0860 123 741
Vehicle insurance
Sales and quotation Service	0860 123 255 0860 123 222
Creditor's insurance
Home loan Protection Plan, Personal Loan Protection Plan, Credit card protection Plan, Automatic settlement benefit for Standard Bank financed vehicles
Service Claims	0860 123 911 0860 123 555
Personal accident and hospital cash plans
Sales Service	0860 012 301 0860 012 303
Travel insurance for Standard Bank MasterCard customers
General enquiries	0861 114 494
Funeral plan
Service Claims	0860 121 151 0860 123 333
Home Owner's Insurance
Building insurance for Standard Bank Home loan customers
Service Claims	0860 121 141 0860 123 444
Standard Executors and Trustees
Report a new Standard Bank deceased estate
Estates Distribution Centre - Cape Town	0861 114 326
Deceased bank account query, closing of deceased bank accounts, certificate of balance, or related queries pertaining to bank accounts
Standard Bank Customer Care Centre	0860 101 341
Online Share Trading
General enquiries South Africa International	0860 121 161 +27 11 378 7876
Standard Bank Offshore
South Africa Isle of Man Jersey Mauritius	+27 11 772 0150 44 1624 643643 44 1534 881188 230 202 4200

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

A

Physical address	Contact details
Angola
Standard Bank de Angola S.A. Via Talatona Belas Business Park Building Malange 3rd Floor Luanda Angola P Coelho Chief executive	Tel: 244 222 396355 Fax: 244 222 394641 www.standardbank.com/cib

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B

Physical address	Contact details
Botswana
Stanbic Bank Botswana Limited Plot 50672 Stanbic House Off Machel Drive Fairground Office Park Gaborone Botswana L Gabaraane Chief executive	Tel: 267 361 8000 Fax: 267 300 171 www.stanbicbank.co.bw
Brazil
Banco Standard de Investimentos S.A. Av. Presidente Juscelino Kubitschek, 1327 22nd Andar Vila Nova Conceição 04543-011 São Paulo Brazil A Menezes Chief executive	Tel: 55 11 3030 4300 Fax: 55 11 4084 4300 www.standardbank.com/cib

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C

Physical address	Contact details
China
Standard Resources (China) Limited Unit 1209-1213 12th Floor HSBC Building Shanghai IFC 8 Century Avenue Shanghai 200120 The People’s Republic of China V Yu General manager	Tel: 86 21 6156 8900 Fax: 86 21 6156 8999 www.standardbank.com/cib
Standard Bank Plc - Representative office Unit 1207-1208 12th Floor HSBC Building Shanghai IFC 8 Century Avenue Shanghai 200120 The People’s Republic of China B Yao Representative	Tel: 86 21 6156 6388 Fax: 86 21 6156 6399 www.standardbank.com/cib
Standard Advisory (China) Limited C507-508 5th Floor Chemsunny World Trade Centre 28 Fu Xing Men Nei Avenue Xicheng District Beijing The People’s Republic of China C Tasker Chief executive	Tel: 86 10 6649 6888 Fax: 86 10 6605 8828 www.standardbank.com/cib

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D

Physical address	Contact details
Democratic Republic of Congo
Standard Bank RDC SARL Avenue de la Mongala No 12 BP 16297 Kinshasa 1 Democratic Republic of Congo E Mboma Chief executive	Tel: 243 81 700 6000 Fax: 243 81 301 38 48 www.stanbicbank.cg

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G

Physical address	Contact details
Ghana
Stanbic Bank Ghana Limited Valco Trust House Castle Road Ridge Accra Ghana A Andani Chief executive	Tel: 233 21 687 670/8 Fax: 233 21 687 669 www.stanbicbank.com.gh

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H

Physical address	Contact details
Hong Kong
Standard Bank Plc, Hong Kong Branch 36th Floor Two Pacific Place 88 Queensway Hong Kong JT Chenoweth Chief executive	Tel: 852 2822 7888 Fax: 852 2822 7999 www.standardbank.com/cib
Standard Securities (Asia) Limited 36th Floor Two Pacific Place 88 Queensway Hong Kong JT Chenoweth Director	Tel: 852 2822 7888 Fax: 852 2822 7999 www.standardbank.com/cib

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I

Physical address	Contact details
Isle of Man
Standard Bank Isle of Man Limited Standard Bank House One Circular Road Douglas Isle of Man IM1 1SB J Coyle Chief executive	Tel: 44 1624 643643 Fax: 44 1624 643800 www.standardbank.com/offshore

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J

Physical address	Contact details
Japan
Standard Bank Plc Tokyo Branch 11th Floor Ark Mori Building Akasaka 1-12-32 Minato-ku Tokyo 107-6011 Japan Y Ikemizu Branch manager	Tel: 81 3 4520 6000 www.standardbank.com/cib
Jersey
Standard Bank Jersey Limited Standard Bank House 47-49 La Motte Street St Helier Jersey JE4 8XR Channel Islands M Hucker Chief executive	Tel: 44 1534 881188 Fax: 44 1534 881199 www.standardbank.com/wealth

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K

Physical address	Contact details
Kenya
CfC Stanbic Bank Limited CfC Stanbic Centre Chiromo Road Westlands Nairobi Kenya G Brackenridge Chief executive	Tel: 254 20 3638000 Fax: 254 20 310601 www.stanbicbank.co.ke

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L

Physical address	Contact details
Lesotho
Standard Lesotho Bank Limited 1st Floor Standard Lesotho Bank Limited Building Kingsway Street Maseru 100 Lesotho M Vumbukani Chief executive	Tel: 266 312 423 Fax: 266 310 235 www.standardlesothobank.co.ls

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M

Physical address	Contact details
Malawi
Standard Bank Malawi Limited Standard Bank Centre African Unity Road Capital City Lilongwe Malawi C Mudiwa Chief executive	Tel: 265 018 20144 Fax: 265 1 620 117 www.standardbank.co.mw
Mauritius
Standard Bank (Mauritius) Limited Level 9 Tower A 1 Cybercity Ebene Mauritius L Bheenick Chief executive	Tel: +230 402 5000 Fax: +230 402 5050 www.standardbank.mu
Standard Bank Trust Company (Mauritius) Limited Level 10 Tower A 1 Cybercity Ebene Mauritius W Ainger Chief executive
Mozambique
Standard Bank s.a.r.l. Praça 25 de Junho No 1 PO Box 2086 Maputo Mozambique A Coutinho Chief executive	Tel: 258 21 352 500 Fax: 258 21 352 567 www.standardbank.co.mz

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N

Physical address	Contact details
Namibia
Standard Bank Namibia Limited 5th Floor Standard Bank Centre Cnr. Post Street Mall & Werner List Street Windhoek Namibia M Pupuma Chief executive	Tel: 264 61 294 9111 Fax: 264 61 294 2583 www.standardbank.com.na
Nigeria
Stanbic IBTC Bank PLC IBTC Place Walter Carrington Crescent Victoria Island Lagos Federal Republic of Nigeria S David-Borha Chief executive	Tel: 234 1 271 2400 Fax: 234 1 262 6541/2 www.stanbicibtcbank.com

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S

Physical address	Contact details
Singapore
Standard Merchant Bank (Asia) Limited One George Street No. 16-04/05/06 Singapore 049145 P Hurley Chief executive	Tel: 65 6533 4111 Fax: 65 6533 4555 www.standardbank.com/cib
Standard Bank Plc – Singapore branch One George Street No. 16-04/05/06 Singapore 049145 P Hurley Chief executive
South Sudan
CfC Stanbic Bank Limited – South Sudan branch Haile Selassie Road Juba Town South Sudan V Otieno Director
Swaziland
Standard Bank Swaziland Limited Standard House Swazi Plaza Dr Sishayi Road Mbabane Swaziland P Mnisi Chief executive	Tel: 268 40 46 587 268 40 46 589 268 40 46 592 Fax: 268 40 45 899 www.standardbank.co.sz

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T

Physical address	Contact details
Tanzania
Stanbic Bank Tanzania Limited Stanbic Centre Corner Kinondoni and Ali Hassan Mwiniyi Roads Dar es Salaam Tanzania B Awale Chief executive	Tel: 255 222 666 430 Fax: 255 222 113 742 www.stanbicbank.co.tz

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U

Physical address	Contact details
Uganda
Stanbic Bank Uganda Limited Plot 17 Hannington Road Kampala Uganda P Odera Chief executive	Tel: 256 312 224 600 Fax: 256 41 231 116 www.stanbicbank.co.ug
United Arab Emirates
Standard Bank Plc – Dubai branch Al Fattan Currency Tower 15th Floor Office 1501 Dubai International Financial Centre PO Box 482049 Dubai United Arab Emirates R Zok Chief executive	Tel: 971 4 3021 000 Fax: 971 4 3585 535 www.standardbank.com/cib
United Kingdom
Standard Bank Plc 20 Gresham Street London EC2V 7JE England United Kingdom J Knott Chief executive	Tel: 44 20 3145 5000 Fax: 44 20 3189 5000 www.standardbank.com/cib
United States of America
Standard New York, Inc.Standard Americas, Inc.Standard New York Securities, Inc. 19th Floor 320 Park Avenue New York N.Y. 10022 USA A Maartens Director	Tel: 1 212 407 5000 Fax: 1 212 407 5025 www.standardbank.com/cib
The Standard Bank of South Africa Limited - Representative office 19th Floor 320 Park Avenue New York N.Y. 10022 USA M Chiaviello Representative	Tel: 1 212 407 5000 Fax: 1 212 407 5025 www.standardbank.com/cib

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Z

Physical address	Contact details
Zambia
Stanbic Bank Zambia Limited Stanbic House Plot 2375 Addis Ababa Drive Long Acres Lusaka Zambia D Kennedy Chief executive	Tel: 260 1 229 285/6 Fax: 260 1 225 380 260 1 221 152 www.stanbicbank.co.zm
Zimbabwe
Stanbic Bank Zimbabwe Limited 7th Floor Stanbic Centre 59 Samora Machel Avenue Harare Zimbabwe J Tapambgwa Chief executive	Tel: 263 4 759 471/9 263 4 759 839/72 Fax: (04) 759 324/ (041)749 991 www.stanbicbank.co.zw

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