Standard Bank Group Limited
Physical address  
9th Floor
Standard Bank Centre
5 Simmonds Street
Johannesburg 2001

P O Box 7725
Johannesburg 2000
Telephone
011 636 9111/2

SWIFT Code
SBZAZAJJ
Department information and contact details Telephone
General
General customer enquiries
(information@standardbank.co.za)
- South Africa
- International
Telephone banking
Prestige banking customer enquiries
(Prestige@standardbank.co.za)
- South Africa
- International
Private Banking customer enquiries
(Privatebanking@standardbank.co.za)
- South Africa
- International

0860 123 000
+27 11 299 4701
0860 123 108


0860 001 321
+27 11 299 4607



0860 123 101
+27 11 299 4715
Internet banking
ibsupport@standardbank.co.za
- South Africa
- International

0860 123 000
+27 11 299 4701
Cellphone banking
General enquiries 0860 238 837
Cellular prepaid services
General enquiries 0860 001 237
Home loans
General enquiries
Application forms (for new and further home loans)
Property information service
Short term insurance
- sales and quotations
- service
Home Loan Protection Plan
Home owners insurance
- service
- claims
0860 123 001
0860 123 001

0860 123 474
0860 123 741
0860 123 911


0860 121 141
0860 123 444
Card division
General enquiries
Merchant Services
Platinum Credit Card
Private Label Services
Diners Club
Travel insurance
Credit card protection
- service
- claims
Lost or stolen cards
0861 201 000
0861 001 200
0800 600 074
0860 102 599
0860 Diners(346377)
0861 114 494

0860 123 911
0860 123 555
0800 020 600
Asset finance
General enquiries
Customer service
New business
Vehicle insurance
- sales
- quotations
Automatic settlement benefit
- service and helpdesk
- claims

0860 123 002
0860 000 000

0860 123 255
0860 123 741

0860 123 911
0860 123 555
Unit trusts
Helpline 0860 123 003
Short term insurance
Motor, household contents, all risks, personal liability, personal accident, trailers, motorcycles, caravans
Sales and quotations
Service
0860 123 474
0860 123 741
Vehicle insurance
Sales and quotation
Service
0860 123 255
0860 123 222
Creditor's insurance
Home loan Protection Plan, Personal Loan Protection Plan, Credit card protection Plan, Automatic settlement benefit for Standard Bank financed vehicles
Service
Claims
0860 123 911
0860 123 555
Personal accident and hospital cash plans
Sales
Service
0860 012 301
0860 012 303
Travel insurance for Standard Bank MasterCard customers
General enquiries 0861 114 494
Funeral plan
Service
Claims
0860 121 151
0860 123 333
Home Owner's Insurance
Building insurance for Standard Bank Home loan customers
Service
Claims
0860 121 141
0860 123 444
Standard Executors and Trustees
Report a new Standard Bank deceased estate
Estates Distribution Centre - Cape Town 0861 114 326
Deceased bank account query, closing of deceased bank accounts, certificate of balance, or related queries pertaining to bank accounts
Standard Bank Customer Care Centre 0860 101 341
Online Share Trading
General enquiries
South Africa
International

0860 121 161
+27 11 378 7876
Standard Bank Offshore
South Africa
Isle of Man
Jersey
Mauritius
+27 11 772 0150
44 1624 643643
44 1534 881188
230 202 4200