Foreign exchange

When you're planning a business trip, whether it's for an important business meeting or a conference, there are always many things to organise. The last thing you want to worry about before departing is the hassle of organising foreign currency. We understand this, so make us your first stop for foreign exchange. We offer a range of foreign exchange products to suit your needs, ranging from the TravelWallet card, foreign notes and American Express ® Travellers Cheques.

It is important to find out what type(s) of foreign exchange product(s) is accepted in the country you will be visiting, as this will help you to decide which travel forex product to use. For example, some countries do not accept Travellers Cheques and/or may not have the infrastructure that enables them to accept cards for making payments. For these countries it would be better to take cash.

Where possible, it is a good idea to carry a mixed purse of products - cash to pay for things such as taxi fares and tips, a TravelWallet card or Travellers Cheques, and your debit or credit card as a back-up option.

You can buy your foreign exchange at your nearest foreign exchange outlet or order it through our Direct Delivery service (conditions apply).

Our Direct Delivery service will deliver your foreign exchange to you at an approved business premises.

Qualifying criteria

  • We will deliver your foreign exchange within 24 hours of receiving the order, depending on the cut-off time, at a set fee
  • Your account can be debited directly with the transaction
  • This service is only offered to Standard Bank customers
  • We only deliver to approved business premises in:
    Gauteng: 011 636 3049
    Durban, Pietermaritzburg or Richards Bay metropolitan areas:  031 535 5012
    Cape Town metropolitan areas:  021 918 5148

Direct Delivery form


  • Passports

    • You will need a passport valid for six months after your proposed return date, with sufficient unused pages for visa, entry and exit stamps. If you need a new passport, bear in mind that the Department of Home Affairs' processing time is at least six to eight weeks. Frequent flyers can apply for a maxi-passport with additional pages.
    • If your new passport isn't likely to be ready in time, you can apply for an emergency passport. This generally takes about seven days and the passport will be valid for about 12 months. Note, however, that a number of foreign embassies are not keen to grant visas on an emergency passport.
    • If you are a foreign passport holder with permanent residence in South Africa, make sure that your re-entry permit is still valid.
  • Visas

    • Application processes can be cumbersome, and for a multi-country trip, costs may add up. Some embassies require that you apply in person or attend a personal interview.  The best approach is to fulfil each embassy application requirements to the letter.
    • Most embassies publish their requirements, fees and preferred methods of payment on their websites. Take care to apply for the right type of visa, for example single entry, multiple entry, tourist or business.
    • When applying for a visa, you may be asked to provide a visa letter from your bank. Our customers can obtain this letter from any of our foreign exchange outlets. Also, if you buy your foreign exchange from us we will provide this service to you free of charge.
  • Travel insurance and health

    • Immunisation against diseases, such as yellow fever, tetanus, cholera, typhoid and hepatitis A, may be a compulsory entry requirement at your destination, or recommended by health authorities. It is worth doing a pre-departure check on the health regulations and conditions of your destination.
    • Leaving home without medical cover can be risky and expensive and the implications of falling ill in strange surroundings are considerable. It is advisable to take out travel insurance with medical cover before you leave. If you would like to know more about the travel insurance cover we offer, call Standard Bank Insurance Services at 0860 123 999.
    • Remember, if you pay for your ticket with your Standard Bank credit card you will receive free basic travel insurance cover (terms and conditions apply).
  • Baggage

    • The weight allowance for baggage is generally dependent on the airline you are going to travel with. They often specify the maximum suitcase dimensions permitted, so check baggage requirements with them.
    • If your bags exceed the weight limit, you may be liable for excess baggage charges and these are applied to varying degrees by the airlines.
    • Hand luggage: As a general rule, passengers have been allowed to board an aircraft with one overnight bag of 6kg to 7kg. In the past, laptops, handbags or small briefcases could be carried separately, but a new wave of stricter airport security regulations has seen this fall away in some instances.
    • If you are travelling overseas you will need to follow new international security regulations, commonly known as LAGs. LAGs stands for liquids, aerosols and gels and refers to the new international security regulations that limit the quantity of these items allowed in your hand luggage.
  • Here is what you have to do


    • When taking any LAGs in your hand luggage you must ensure they are in containers of maximum 100ml each.
    • They must be packed in a 20x20cm transparent, re-sealable plastic bag. The total bag capacity must be a maximum of 1 litre.
    • Only one bag is allowed per passenger and it must be shown at airport security.
    • LAGs apply only to international flights.
  • On board

    Here are some tips to help you make your trip as comfortable as possible, and avoid jetlag:

    • Drink plenty of water
    • Avoid crossing your legs
    • Walk around the cabin whenever you can
    • Wear loose fitting, comfortable clothes.
  • On arrival

    • Entry and customs declaration forms are usually distributed by cabin staff during the flight. We suggested that you complete these and have them ready when you disembark, along with your passport. Your first stop on landing will be passport control. You will then pick up your luggage from the designated carousel and pass through customs.

    Make us your first stop to convert your foreign exchange back to rand.

  • Foreign notes

    We accept foreign notes in the following currencies:

    British Sterling Lesotho Loti
    Euro Mauritian Rupee
    United States Dollar Namibia Dollar
    Australian Dollar Norwegian Kronor
    Botswana Pula New Zealand Dollar
    Canadian Dollar Saudi Riyals
    Swiss Franc Swedish Kroner
    Danish Kroner Singapore Dollar
    Hong Kong Dollar Swaziland Lilange
    Israeli Shekel  
    Indian Rupee Thai Baht
    Japanese Yen United Arab Emirate Dirham
  • Travellers cheques

    • We are an agent for American Express Travellers Cheques; however, we will also accept other types of Travellers Cheques such as Thomas Cook and Visa.
    • The process to deposit travellers cheques is similar to depositing rand cheques. It could take some time before the funds reflect in your account, as the cheques must be cleared before your account is credited (terms and conditions apply).
    • You will be charged a fee to convert foreign notes and travellers cheques.
    • You can exchange foreign notes and travellers cheques at any Standard Bank foreign exchange outlet.


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