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Register for MyUpdates

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Stay informed and in control of your accounts by registering for unlimited SMS, email or in app alerts notifications of the activity in your bank accounts.

 

 

 

Some of the benefits

Track transactions

Monitor the transactions on your account

Get multiple notifications

Decide which notifications you want to receive such as, debit orders or withdrawals

Manage accounts

Manage your selected accounts by staying connected to their activities

Reduce fraud

You can confidently identify suspicious activity on your account
Alerts include
  • Point-of-Sale (POS) payments that are processed in real-time
  • Electronic account payments and deposits
  • Cash withdrawals
  • Debit orders*
  • Stop orders*
  • Failed payments*
  • Reversed payments*

* You’ll be notified of overnight transactions the following morning.

How to get it
  • Visit your nearest branch to register
  • opt in to in app messaging, visit your  help center to find out how.
  •  Visit a Private Banking suite
  • Visit a Wealth and Investment suite

To register or report suspicious activity on your account:

  • Call us on 0860 123 107 / 010 824 2090
  • If you’re not in South Africa, call us on +27 11 299 4714
  • Or speak to us at  your nearest branch
What it costs
  • All notifications are free, except for:
    • Myupdates In- app - Free. SMS - 30c per SMS
    • Email payment notification R1. 5O
    •  SMS payment notification requested for payment  R1
    • Scheduled payment monthly notification  R1
  • Alerts include
  • How to get it
  • What it costs
  • Point-of-Sale (POS) payments that are processed in real-time
  • Electronic account payments and deposits
  • Cash withdrawals
  • Debit orders*
  • Stop orders*
  • Failed payments*
  • Reversed payments*

* You’ll be notified of overnight transactions the following morning.

  • Visit your nearest branch to register
  • opt in to in app messaging, visit your  help center to find out how.
  •  Visit a Private Banking suite
  • Visit a Wealth and Investment suite

To register or report suspicious activity on your account:

  • Call us on 0860 123 107 / 010 824 2090
  • If you’re not in South Africa, call us on +27 11 299 4714
  • Or speak to us at  your nearest branch
  • All notifications are free, except for:
    • Myupdates In- app - Free. SMS - 30c per SMS
    • Email payment notification R1. 5O
    •  SMS payment notification requested for payment  R1
    • Scheduled payment monthly notification  R1