PayShap
PayShap is a new digital payment solution that gives you an easy, fast way to pay and get paid. It allows you to receive immediate payments straight into your bank account, from anyone, regardless of the bank they use.
Simply download our Banking App and register your ShapID to send or receive money using PayShap.
Some of the benefits
Faster payments
Funds get paid into your or your recipient’s bank account within minutes
No banking details needed
Use your bank-registered cellphone number for easier payments
Convenient
There’s no need to wait for branch or retail hours as you can transact 24/7
How it works
ShapID
- You can register a ShapID, on our Banking App, which is a unique identifier e.g. your cellphone number.
- The ShapID will remove the need to remember or share your account details.
- You can receive money directly into your bank account by giving someone your ShapID (or cellphone number) when requesting payment.
- NOTE: Only the recipient needs to share a ShapID to perform a transaction.
*Both banks need to offer Payshap for the transaction to be processed.
Send money
To send money:
- Download our Banking App and follow the prompts to register for PayShap.
- Enter the ShapID details (cellphone@bankname) of the person you want to pay.
- If the ShapID exists, you will see a green success message.
- If you use a cellphone identifier, you will see the name of the person you want to pay, but the name will be partially hidden.
- If you use a custom identifier, you will see the name of the person you want to pay.
- If the ShapID does not exist, you will see a red error message.
- Confirm the ShapID details with the recipient before continuing with the payment.
Receive money
To receive money:
- Download our Banking App and follow the prompts to register for PayShap.
- Provide the payer with your cellphone number or ShapID to receive money directly into your bank account.
- Once the payment is done, the money is available to use immediately.
Learn how to make payments using your Banking App by following the step-by-step guide on our Help Centre.
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How it works
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Send money
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Receive money
ShapID
- You can register a ShapID, on our Banking App, which is a unique identifier e.g. your cellphone number.
- The ShapID will remove the need to remember or share your account details.
- You can receive money directly into your bank account by giving someone your ShapID (or cellphone number) when requesting payment.
- NOTE: Only the recipient needs to share a ShapID to perform a transaction.
*Both banks need to offer Payshap for the transaction to be processed.
To send money:
- Download our Banking App and follow the prompts to register for PayShap.
- Enter the ShapID details (cellphone@bankname) of the person you want to pay.
- If the ShapID exists, you will see a green success message.
- If you use a cellphone identifier, you will see the name of the person you want to pay, but the name will be partially hidden.
- If you use a custom identifier, you will see the name of the person you want to pay.
- If the ShapID does not exist, you will see a red error message.
- Confirm the ShapID details with the recipient before continuing with the payment.
To receive money:
- Download our Banking App and follow the prompts to register for PayShap.
- Provide the payer with your cellphone number or ShapID to receive money directly into your bank account.
- Once the payment is done, the money is available to use immediately.
Learn how to make payments using your Banking App by following the step-by-step guide on our Help Centre.
Frequently Asked Questions
What is PayShap?
PayShap enables quick payments using a cellphone number as an identifier between customers from participating banks. It allows you to receive payments straight into your bank account by just sharing your cellphone number.
Who can use PayShap?
If you have an active transactional or savings account and are registered on our Banking App, you can use PayShap.
Who can I pay using PayShap?
Anyone who has registered for PayShap with their bank and has a ShapID.
What is a ShapID?
You will need to create a ShapID to receive money with PayShap. Go to the Banking App and choose PayShap. Create the ShapID by linking your cellphone number to your bank account number. Now, you can send people the ShapID instead of your account number when you want them to pay you. Other people and companies can also send you a ShapID to receive payments.
How much is the PayShap payment limit?
- PayShap is for payments of up to R 3 000 at a time
- For the Banking App, it’s part of your daily limit, which is part of the EAP limit
What is a Primary ShapID?
You can have multiple ShapIDs with multiple banks, but you can only choose one as your Primary ShapID. A ShapID includes the bank’s name, e.g. 0812345678@standardbank.
A Primary ShapID only has the cellphone number, e.g. 0812345678. If you want to change your Primary ShapID, you will need to edit the status of the existing one.
Once it’s a standard ShapID, e.g. 0812345678@standardbank, you can select a new Primary ShapID.
Can I change or delete my cellphone number for my ShapID ?
Yes, you can change your ShapID from one cellphone number to another or delete the ShapID. Deleting the ShapID will mean you can no longer receive money via the cellphone number.
Steps to manage your ShapID on the Banking App:
Step 1: Sign in
Step 2: Tap on “Manage”
Step 3: Tap on “PayShap”
Step 4: Tap on “Edit” or “Delete”
Can I reverse a PayShap transaction?
PayShap is immediate, so you have to make sure the information is correct before making the payment. You can also use the ShapID verification service to confirm the details.
We also offer
Instant Money
Need to send money to a friend or relative who doesn’t have a bank account? Instant Money lets you send cash immediately to anyone with a South African cellphone number. You can also store and spend money safely with an Instant Money Wallet, which works like a basic bank account on your phone.
SnapScan App
No need to carry cash, wait for the card machine or enter your card details with every online purchase. With SnapScan, you can use your smartphone to make payments, send money to friends and earn UCount Rewards Points. SnapScan is compatible with most bank cards, as well as the Standard Bank Virtual Card.
Tap to Pay
You can use your credit or debit card to pay by tapping any card device with a contactless symbol*. Every purchase is secure, protecting your data and your account. And don’t worry if you tap twice by accident – you can only be billed once.