Important notice: Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.who.int 
  • Who we are
    • Our group at a glance
    • Our Values and Code of Ethics
    • Corporate Governance
    • Our Leadership
    • Our Structure

    Standard Bank Group is a financial institution that offers banking and financial services to individuals, businesses, institutions and corporations in Africa and abroad.

    Find out about:

    • Our Strategy
    • Our financial results
    • Our global presence
    Contact us
    Contact Centre
    0860 109 075
    International
    +27 11 636 9111
    All our products and services are based on a set of values that uphold the empowerment of our customers. Both internally, and in daily engagement with the our clients we foster transparency, innovation, accountability and superior service.
    Contact us
    Contact Centre
    0860 109 075
    International
    +27 11 636 9111
    We ensure that all our services and products across borders are compliant with local legislation wherever we go. As we grow in Africa, we will continue to review our systems and processes according to the best possible compliance and risk management skills.
    Contact us
    Contact Centre
    0860 109 075
    International
    +27 11 636 9111

    Our board of directors aims to promote the group’s long-term success. It delegates day-to-day management of the business and implementation of strategy to the Group Chief Executive, who is supported by the Group Leadership Council.

    Find out about:

    • Our Board of Directors
    • Our Group Leadership Council
    Contact us
    Contact Centre
    0860 109 075
    International
    +27 11 636 9111

    We operate across the African continent through a number of subsidiaries, to provide solutions to all our clients.

    Find out about  our subsidiaries.

    Contact us
    Contact Centre
    0860 109 075
    International
    +27 11 636 9111
  • Why we matter
    • Our Sponsorships
    • Our Achievements
    • Milestone timeline
    • Reporting to society
    Our sponsorship initiatives promote community upliftment through the support of sporting, art and music events, teams, festivals and clinics. We strive to nurture growing talents and to aid local communities to grow in their chosen fields.
    We are proud to be a part of what’s happening in Africa. By fostering growth opportunities on the continent, we believe that hands across borders will continue to strengthen business in Africa.
    Standard Bank Group Milestones

    We drive sustainable and inclusive economic growth in Africa. To ensure our commitment to making a positive and lasting impact, we have developed a framework of initiatives and objectives towards long-term social, economic and environmental upliftment.

    • Our purpose
    • Social, Economic and Environmental framework
    • Our impact areas
    • Download reports
  • What we do
    • Our Business

    We are a financial services group, offering services and solutions for 158 years, to Consumer & High Net Worth Clients, Business & Commercial Clients and Wholesale Clients in and across Africa as well as key global locations.

     

  • Whats happening
    • Voices of Resilience
    • Newsroom
    • Covid-19
    • Campaigns
    • HeforShe
    • Our Financials
    Get local and international financial report, analysis, commentary, banking news and all the stories you want to know.
    Latest news
    Peoples health and lives come first - Sim
    We're here for you as we face this pandemic
    Our teams are ready to serve our individual, business and corporate clients as usual. While doing everything we can to keep our staff and clients safe, and to flatten the curve, we have also taken all the necessary steps to ensure that our essential services will be able to function.
    Latest news
    Peoples health and lives come first - Sim
    We're here for you as we face this pandemic
    Our teams are ready to serve our individual, business and corporate clients as usual. While doing everything we can to keep our staff and clients safe, and to flatten the curve, we have also taken all the necessary steps to ensure that our essential services will be able to function.
    A view of all the campaigns within our group.
    Campaigns
    Changing the present to reshape the future
    At Standard Bank our dream is that everyone's dreams can be. We can work together. We can find solutions. And we can prove that with the right help, It Can Be.

    Gender equity is a fundamental human right, and Standard Bank Group has committed to help create a gender-equal world.

Standard Bank Group
Sign in

How to report unethical behavior

The Standard Bank Group is committed to establishing a culture of integrity, transparency, openness and compliance, in accordance with our Group Values and Code of Ethics.

If you suspect any unethical behaviour (including theft, fraud or corruption) by any of our employees, clients or suppliers, report it immediately to our independent whistleblowing reporting channel. The whistleblowing reporting channel is available 24/7/365 days a year.

Please do not report client disputes, account queries and complaints via the whistleblowing reporting channel.

For any client account related fraud matters contact 0800 020 600.

How to protect your identity when reporting

There are 3 options to choose from to protect your identity and we encourage partially anonymous and confidential disclosures as such disclosures will better assist in the investigation process.

  • Totally anonymous
    If you decide to be totally anonymous, then you don't need to provide your name or any information that might reveal your identity, hence nobody will know that you reported the incident.
  • Partially anonymous
    If you decide to be partially anonymous, then your personal details will be known only to the Deloitte Tip-offs Anonymous contact centre that manages the whistleblowing reporting channel. At no point will these details be divulged to Standard Bank Group.
  • Confidential disclosure
    If you agree to the confidential disclosure of your personal details, then your name and contact details will be known to the Deloitte Tip-offs Anonymous contact centre and the investigators who will conduct the investigation.
Contact details
Angola
Angola
International
Botswana
Botswana
International
Brazil (Sao Paulo)
Brazil (Sao Paulo)
International
China (Beijing)
China (Beijing)
International
Cote D’Ivoire
Cote D’Ivoire
International
Democratic Republic of Congo (DRC)
Democratic Republic of Congo (DRC)
International
Ghana
Ghana
International
Kenya
Kenya
International
Kingdom of Eswatini
Kingdom of Eswatini
International
Lesotho
Lesotho
International
Malawi
Malawi
International
Mauritius
Mauritius
International
Mozambique
Mozambique
International
Namibia
Namibia
Nigeria
Nigeria
South Africa
South Africa
International
Tanzania
Tanzania
International
United Arab Emirates (UAE)
United Arab Emirates (UAE)
International
Uganda
Uganda
International
UK – London, Jersey and Isle of Man
UK – London, Jersey and Isle of Man
International
USA (New York)
USA (New York)
International
Zambia
Zambia
International
Zimbabwe
Zimbabwe
International
Alternate reporting channels

Email address: [email protected]

Online report: https://www.tip-offs.com/MakeReport.aspx

Free post: Deloitte Tip-offs Anonymous, Free post, KZN 138, Umhlanga Rocks, 4320, South Africa

Pay post: Deloitte Tip-offs Anonymous, PO Box 774, Umhlanga Rocks, 4320, South Africa

Free fax: 0800 00 77 88 (Only applicable to South Africa)

Pay fax: +27 31 560 7395 (Globally)