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  • Who we are
    • Our Group at a Glance
    • Our Values and Code of Ethics
    • Corporate Governance
    • Our Leadership
    • Our Structure

    Standard Bank Group is a financial institution that offers banking and financial services to individuals, businesses, institutions and corporations in Africa and abroad.

    Find out about:

    • Our financial results
    • Our strategy and vision
    • Our global presence
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    0860 109 075
    International
    +27 11 636 9111
    All our products and services are based on a set of values that uphold the empowerment of our customers. Both internally, and in daily engagement with the our clients we foster transparency, innovation, accountability and superior service.
    Contact us
    Contact Centre
    0860 109 075
    International
    +27 11 636 9111
    We ensure that all our services and products across borders are compliant with local legislation wherever we go. As we grow in Africa, we will continue to review our systems and processes according to the best possible compliance and risk management skills.
    Contact us
    Contact Centre
    0860 109 075
    International
    +27 11 636 9111

    Standard Bank is not an abstract legal entity. We are our people.

    Find out about:

    • Our Board of Directors
    • Our Executive Committee
    Contact us
    Contact Centre
    0860 109 075
    International
    +27 11 636 9111

    We aim to offer universal banking capabilities to individuals, small-to medium-sized businesses, corporates, financial institutions and internationals.

    Find out about  our subsidiaries.

    Contact us
    Contact Centre
    0860 109 075
    International
    +27 11 636 9111
  • Why we matter
    • Our Impact
    • Our Sponsorships
    • Our Achievements
    • Milestone timeline

    We drive sustainable and inclusive economic growth in Africa. To ensure our commitment to making a positive and lasting impact, we have developed a framework of initiatives and objectives towards long-term social, economic and environmental upliftment.

    • Our purpose
    • Social, Economic and Environmental framework
    • Our impact areas
    • Download reports
    Our sponsorship initiatives promote community upliftment through the support of sporting, art and music events, teams, festivals and clinics. We strive to nurture growing talents and to aid local communities to grow in their chosen fields.
    We are proud to be a part of what’s happening in Africa. By fostering growth opportunities on the continent, we believe that hands across borders will continue to strengthen business in Africa.
    Standard Bank Group Milestones
  • What we do
    • Our Business

    We are a universal bank and full- service financial group offering transactional banking, saving, borrowing, lending, investment, insurance, risk management, wealth management and advisory services.

    • Personal and Business Banking
    • Corporate and Investment Banking
    • Wealth

     

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    Get local and international financial report, analysis, commentary, banking news and all the stories you want to know.
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    Peoples health and lives come first - Sim
    We're here for you as we face this pandemic
    Our teams are ready to serve our individual, business and corporate clients as usual. While doing everything we can to keep our staff and clients safe, and to flatten the curve, we have also taken all the necessary steps to ensure that our essential services will be able to function.
    Latest news
    Peoples health and lives come first - Sim
    We're here for you as we face this pandemic
    Our teams are ready to serve our individual, business and corporate clients as usual. While doing everything we can to keep our staff and clients safe, and to flatten the curve, we have also taken all the necessary steps to ensure that our essential services will be able to function.
    A view of all the campaigns within our group.
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    Changing the present to reshape the future
    At Standard Bank our dream is that everyone's dreams can be. We can work together. We can find solutions. And we can prove that with the right help, It Can Be.

    Gender equity is a fundamental human right, and Standard Bank Group has committed to help create a gender-equal world.

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Privacy statement

Your privacy is important to us and we know that you are concerned about how we use your personal information. Standard Bank Group Limited, its subsidiaries and their subsidiaries (Group, we, us, our) collect and process your personal information according to the privacy principles set out below.

These principles are in line with our Code of Ethics and comply with applicable laws, rules and standards.

  1. We maintain and continuously improve our data privacy culture by providing training and awareness sessions for all staff, and where relevant, for third-party service providers.
  2.  All staff is made aware of their responsibilities in terms of laws and internal rules that apply to protecting personal information.
  3.  We promote the protection of personal information.  
  4. We will be transparent in our dealings with you, and will tell you how we collect and use your personal information. These practices can be found in our privacy statements and all our product and services agreements.
  5. We process your personal information in a lawful and reasonable manner.  
  6. We will update your personal information when you inform us of any changes.
  7.  We take reasonable measures to maintain the quality and accuracy of your personal information.
  8. We will take note of the rights you have under applicable privacy and data protection laws, and will make sure that we deal with queries about privacy issues quickly and transparently.
  9. In terms of our operating model, we may share your personal information with our subsidiaries and affiliates.
  10. We comply with data privacy and related laws and codes of conduct that apply in the countries where we operate.  
  11. Our third-party service providers must have appropriate security measures in place and comply with our privacy principles when we outsource any services.
  12. We will take reasonable actions to make sure that appropriate measures are in place before we transfer your personal information to other countries if the transfer is necessary to provide services to you.
  13. When we process the personal information of minors, we will always do so with the consent of their parents, legal guardian or as allowed by law.

We may change this privacy statement. We will publish all changes on our website. The latest version of our privacy statement will replace all earlier versions, unless it says differently. If you have any questions or complaints about privacy, please contact the Group Privacy Officer:

Melindie Esterhuyse – Deputy Information Officer 
The Standard Bank of South Africa Limited
P O Box 1155
Johannesburg 
2000 

Physical Address 
Standard Bank Centre 
5 Simmonds street 
Johannesburg 
2001

Telephone: 011 636 7385
Email: [email protected]

Regulatory
Version: 2
Date published: 12 January 2016
Standard Bank of South Africa Limited Privacy Statement