Important notice: Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.who.int 
  • Who we are
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    Standard Bank Group is a financial institution that offers banking and financial services to individuals, businesses, institutions and corporations in Africa and abroad.

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    All our products and services are based on a set of values that uphold the empowerment of our customers. Both internally, and in daily engagement with the our clients we foster transparency, innovation, accountability and superior service.
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    0860 109 075
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    +27 11 636 9111
    We ensure that all our services and products across borders are compliant with local legislation wherever we go. As we grow in Africa, we will continue to review our systems and processes according to the best possible compliance and risk management skills.
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    Contact Centre
    0860 109 075
    International
    +27 11 636 9111

    Our board of directors aims to promote the group’s long-term success. It delegates day-to-day management of the business and implementation of strategy to the Group Chief Executive, who is supported by the Group Leadership Council.

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    Contact Centre
    0860 109 075
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    +27 11 636 9111

    We operate across the African continent through a number of subsidiaries, to provide solutions to all our clients.

    Find out about  our subsidiaries.

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    Our sponsorship initiatives promote community upliftment through the support of sporting, art and music events, teams, festivals and clinics. We strive to nurture growing talents and to aid local communities to grow in their chosen fields.
    We are proud to be a part of what’s happening in Africa. By fostering growth opportunities on the continent, we believe that hands across borders will continue to strengthen business in Africa.
    Standard Bank Group Milestones

    We drive sustainable and inclusive economic growth in Africa. To ensure our commitment to making a positive and lasting impact, we have developed a framework of initiatives and objectives towards long-term social, economic and environmental upliftment.

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    • Our Business

    We are a financial services group, offering services and solutions for 158 years, to Consumer & High Net Worth Clients, Business & Commercial Clients and Wholesale Clients in and across Africa as well as key global locations.

     

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    Peoples health and lives come first - Sim
    We're here for you as we face this pandemic
    Our teams are ready to serve our individual, business and corporate clients as usual. While doing everything we can to keep our staff and clients safe, and to flatten the curve, we have also taken all the necessary steps to ensure that our essential services will be able to function.
    Latest news
    Peoples health and lives come first - Sim
    We're here for you as we face this pandemic
    Our teams are ready to serve our individual, business and corporate clients as usual. While doing everything we can to keep our staff and clients safe, and to flatten the curve, we have also taken all the necessary steps to ensure that our essential services will be able to function.
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    At Standard Bank our dream is that everyone's dreams can be. We can work together. We can find solutions. And we can prove that with the right help, It Can Be.

    Gender equity is a fundamental human right, and Standard Bank Group has committed to help create a gender-equal world.

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Banking during the pandemic

Here are some tips to make banking and transacting during the Covid-19 pandemic safe.

The World Health Organisation (WHO) reports that the novel coronavirus, COVID-19 spreads mainly from person to person through small droplets from the nose or mouth which become airborne when an infected person coughs or exhales. That's why social distancing is strongly encouraged.

While airborne transmission is considered the most common way for the virus to spread, there is research that suggests that one can potentially get the disease by touching an infected object or surface and then touching one's mouth, nose, or eyes.

The ability of this virus to live for so long outside of the human body reinforces the extreme hand hygiene and rigorous sanitisation of workspaces and public surfaces encouraged by governments and health experts worldwide. What does this mean for banking? Don't panic; here are some tips to make banking and transacting during the Covid-19 pandemic safe:

Cash is not King

Pay with your card as much as you can. You want to avoid touching cash as you don't know who was exposed to the banknotes previously. If you have to deal with cash – like supporting your local small business or paying for transport services – keep a small bottle of hand sanitiser available to use both before and after you handle cash.

Use Tap to Pay

If you must use your card, use Tap to Pay. Don't let anyone else handle your card. If someone else must handle your card, wash or sanitise both your hands and the card before and after use.

Where possible avoid ATMs and branches

ATMs and branches are high-traffic public spaces that are better avoided, especially during the pandemic. Almost all of our banking services are available and possible through online platforms and apps. We recommend registering for and using these self-service options if you're not already doing so.

Payment without using your card

If possible, keep your bank card in your wallet or purse and use cardless payment apps, like SnapScan, Mastercard, Pass M-Pesa and other cardless features. Remember to sterilise your phone too.

If you have any questions relating to our Covid-19 safety and hygiene protocols or need help with any of our online banking tools, click here to find your country locator and contact details.