Personal and Private Banking

Our diverse team provides banking solutions to a range of individual clients, including those of high net worth.

Central to our core mission is the idea of sparking growth – for our clients, our employees and the Group as a whole. For that reason, we make it our business to find out what matters most to our clients, because by understanding their ambitions, we can help them achieve these important goals. Once we know and understand their journey, together we can craft a financial plan to ensure they enjoy a sense of financial growth, so that they and their loved ones get to live the life they want.

In addition, our clients can also access various platforms to take advantage of a variety of personal banking and wealth management solutions, including insurance, investments, and advisory capabilities.

Our department areas

Client Coverage

Client Coverage consist of physical and voice branches. As part of this team, you will be responsible for the end-to-end lifecycle of clients, across various segments. You will be there to make sure they are given the relevant solutions to meet their daily banking needs in a way that reflects and enhances their lifestyle. When people grow, Africa grows.

The roles you could fulfil in this sector include:

Universal bankers
Client liaison officer
Team leaders and service manager
Risk mitigation specialists
Change and adoption managers
Provincial head

Segments (Affluent, Wealth & Investment and Financial Planning)

Your role in the segment goes beyond banking. This is where you will delve into your clients' needs and suggest innovative solutions you know they need to enhance their financial requirements. Our Wealth Management solutions are centred on managing, growing and protecting the generational wealth of our clients and their families. Standard Bank Financial Consultancy serves as a distribution channel for intermediated products and has adopted a methodology which emphasises goals-based Financial Planning. This means we start with the end in mind and work together with our clients to develop a plan, starting from where they are now, that helps them reach their goals.

Typical roles include:

Segment head
Private banker
Relationship manager
Account executive
Client value proposition (CVP) manager
Financial planner
Wealth manager
Trust manager

Products, Personalisation, Digital and eCommerce

Products, Personalisation, Digital and eCommerce focus on the delivery of personalised client solutions and engagement, with experiences based on our analytics and insights. We also strive to provide secure, accessible and always-on digital banking platforms to enable a seamless banking experience for the clients.

Typical roles include:

Campaign manager
Insights and analytics manager
Behavioural economics manager
Data scientist and analyst
Ecommerce specialist
UX/UI designer
Digital platforms solutions owner
Product managers
Product analyst

Insurance and Standard Bank Trust Limited

Insurance and Standard Bank Trust Limited offers a wide range of insurance solutions to help our business and individual clients protect what matters most. Our short-term insurance solutions include everything from comprehensive car and home insurance, building insurance and travel insurance, to dent and scratch cover, plus gap cover for medical shortfalls. Our long-term insurance solutions range from funeral cover, credit life insurance and salary protection to disability cover, personal accident cover and life cover.

Typical roles include:

Insurance sales consultant
Account executive
Client servicing consultant
Account manager
Quality assurance specialist
Complaints resolution specialist
Estate officer
Fiduciary officer
Trust officers

Personal employee benefits designed with you in mind

Personal growth is also important to us, so as a part of our team, you’ll enjoy benefits designed to help you achieve your ambitions at work and in your private capacity, both now and in the future. The exact benefits you receive will depend on the country you join us in, but can include the following:

Taking care of yourself

We don’t always know where life will take us, so we have put together a range of benefits tailored specifically to help you take care of yourself and those you love.

Wellness programmes
Counselling and advisory services
Life, personal accident, incapacity and funeral cover
Permanent health insurance (PHI) cover
Discounted rates for voluntary benefits such as spouse life cover, dread disease cover, funeral cover for parents and/or parents-in-law and medical aid gap cover

Managing your finances

We all have dreams and goals in life – so we have several ways to help make them more accessible to you, with significant savings.

Retirement funding
Discounted banking products
Transactional and investment banking products
Home loans and vehicle finance at preferential rates
Access to credit
Assistance with insurance and wills
Online share trading
Rewards

Rewards and recognition

We believe in recognising the hard work and positive approach of our people – so we have three formal recognition programmes.

Beyond Excellence
Mark of Excellence
Long service awards

A healthy balance

Your life outside work is important, so we have a leave structure which gives you plenty of time to relax, thrive and be the best you. The exact leave benefits you receive will depend on the country you join us in, but can include the following:

Vacation leave
Additional vacation leave
Study leave
Parental leave
Compassionate/family responsibility leave
Special discretionary leave
Sabbatical leave
Sick leave
Short-term incapacity leave
Recognition leave
Optional unpaid leave

Please note: We don’t believe in a one-size-fits-all approach to benefits. Instead, we believe in taking a more personal approach to giving our people what they need. That’s why our benefits package can look a little different, depending on where you’re based.

Talent acquisition journey

We believe in making dreams possible and connecting the brightest talent to the meaningful opportunities they need to build their skills, ignite their ambitions, and get closer to their purpose.

Apply online

You’ll discover amazing career opportunities on our website. So, start exploring. You can create a profile or log in with your existing details if you’ve already got one. There, you can complete the online application form and submit it, with the supporting documents we’ve requested.

Selection process

Shortlist: Our Talent Acquisition Specialist and relevant Hiring Manager review all applications and make a shortlist of the most suitable candidates.
Competency- based interview: If you’re shortlisted, we’ll invite you to take part in a competency-based interview.
Assessments: If you’re successful in with the interview, you’ll move on to the assessments. Depending on the role you’re applying for, you might be asked to undertake a case-study exercise, technical test, and psychometric assessment, as well as any other role-specific assessment.
Panel- interview: Then you’ll proceed to final interview stage, where you’ll meet an interview panel and get to ask further questions.

Pre-employment screening

If you have been successful in the selection process, our Talent Acquisition team will get in touch to get your consent for our pre-employment screening which includes the following:

Identity and educational qualification verification
Credit record and criminal record
Outside Business Interest Declaration and Personnel Account Trading Declaration
Sanctions screening and confirmation of current employment.

Offer

Candidates with satisfactory pre-employment screening will be presented to the Hiring Manager by the Talent Acquisition team for final review. The most suitable candidate will be extended an employment contract and offer letter, detailing everything you’ll need to know about your new role. The recruitment process is competitive, therefore candidates that make it to the pre-employment screening stage are not guaranteed an offer.

Onboarding

Even before you join the Standard Bank family, we want you to think of us as your home. So, before you join, we'll get you off to a flying start with our onboarding experience.