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Standard Bank Group
Careers

Consumer and High Net Worth Clients careers

This team provides banking solutions for individual clients, including those of high net worth.

We focus on finding out what matters most to our clients – by understanding their dreams, goals and ambitions. And together we craft a financial plan to ensure they, and their loved ones, get to live the life they want.

Our various client platforms provide access to a variety of personal banking and wealth management solutions, including insurance, investments, and advisory capabilities.

OUR DEPARTMENT AREAS
Coverage, Consumer & High Net Worth Clients

The Coverage, Consumer & High Net Worth (CHNW) team are responsible for the end-to-end lifecycle of clients, across the main market, affluent and high net worth segments. We enable our clients’ daily lives and partner with them to grow by providing relevant solutions throughout their life journeys. After all, when people grow, Africa grows.   

Rise, grow and win with us in the following areas:

  • Bankers: Universal, Transactional, Prestige and Private
  • Branch Managers
  • Team Leaders
  • Risk Mitigation Specialists
  • Change and Adoption Managers
  • Heads of Provinces
  • Complex Relationship Managers
  • Account Managers
  • Wealth Administrators
  • Provincial Client Coverage Heads
Segments (High Net Worth, Affluent Segments, Youth and Main Market)

In this area, we drive distribution through new propositions and lift our brand by strengthening our core business. It’s about building strength in innovation that goes beyond banking.

Rise, grow and win with us in the following areas:

  • Segment Heads
  • Analysts
  • Client Value Proposition (CVP) Managers
  • Onboarding and Entrenchment Managers
Personalisation

Here, we focus on the delivery of personalised client engagement, with experiences based on our analytics and insights.  

Rise, grow and win with us in the following areas:

  • Campaign Managers
  • Product Owners
  • Insights and Analytics Managers
  • Behavioural Economics Managers
Rewards and Mobile Virtual Network Operator (MVNO)

Rise, grow and win with us in the following areas:

  • Loyalty and Reward Managers
  • Partnership Management, Sales & Service Specialists
  • Customer Engagement Managers
  • Consultant: Sales Quality Assurance and Incidents
  • Operations Officers – MVNO
Cash, ATM and Devices

Rise, grow and win with us in the following areas:

  • Cash industry Settlement Managers
  • Data Quality Analysts
  • Solution SMEs
  • Pricing Analysts.
Client Experience and Risk Execution

Standard Bank are on an exciting, digital transformation journey right now. Using digital channels to empower our clients, we’re also simplifying the client experience, using insight to drive product development and embedding solutions as a service through bank channels. We proactively provide Equities clients with a scalable, seamless and best-in-class client experience. It’s all about extracting efficiencies and enhancing the client value proposition. 

Rise, grow and win with us in the following areas:

  • Business Risk Managers
  • Risk Analysts
  • Workforce Management Specialists
  • FAIS Coaching and Supervision Officers
  • Complaints Analysts
Coverage, Insurance, SA

We offer a wide range of insurance solutions to help our business and individual clients protect what matters most. Our short-term insurance solutions include everything from comprehensive car and home insurance, building insurance and travel insurance, to dent and scratch cover plus gap cover for medical shortfalls. Our long-term insurance solutions range from funeral cover, credit life insurance and salary protection to disability cover, personal accident cover and life cover.

Rise, grow and win with us in the following areas:

  • Insurance Sales Consultants
  • Account Executives
  • Client Servicing Consultants
  • Account Managers
  • QA Specialists
  • Provincial Managers
  • Complaints Resolution Specialist
Coverage, Standard Bank Financial Consultancy

This is a distribution channel of intermediated products. Standard Bank Financial Consultancy has adopted a methodology which emphasises goals-based Financial Planning. That means we start with the end in mind and work backwards to a client’s current situation. We can then develop a plan that helps our clients to reach their goals.

Rise, grow and win with us in the following areas:

  • Financial Planners
  • Regional Managers
Digital, eCommerce and Housing Platform

Rise, grow and win with us in the following areas:

  • eCommerce Specialists
  • Data Analysts
  • Design (UX/UI)
  • Solution and Product Managers
Voice Branch

Rise, grow and win with us in the following areas:

  • Universal Bankers
  • Team Leaders
  • Service Managers
  • Risk Mitigations
  • Analysts Customer Resolution Centre

Personal employee benefits designed with you in mind

When you join us, you’ll enjoy benefits designed to help you achieve your ambitions inside work and out, both now and in the future. The exact benefits you receive will depend on the country you join us in, but can include the following:
Taking care of yourself

We don’t always know where life will take us, so we’ve put together a range of benefits tailored specifically to help you take care of yourself and those you love.

  • Wellness programmes
  • Counselling and advisory services
  • Life, personal accident, incapacity and funeral cover
  • Permanent Health Insurance (PHI) cover
  • Discounted rates for voluntary benefits such as spouse life cover, dread disease cover, funeral cover for parents and/or parents-in-law and medical aid gap cover
Managing your finances

We all have dreams and goals in life – so we have several ways to help make them more accessible to you, with significant savings.

  • Retirement funding
  • Discounted banking products
  • Transactional and investment banking products
  • Home loans and vehicle finance at preferential rates
  • Access to credit
  • Assistance with insurance and wills
  • Online share trading
  • Rewards
Rewards and recognition

We believe in recognising the hard work and positive approach of our people – so we have three formal recognition programmes.

  • Beyond Excellence
  • Mark of Excellence
  • Long service awards
A healthy balance

Your life outside work is important, so we have a leave structure which gives you plenty of time to relax, thrive and be the best you. The exact leave benefits you receive will depend on the country you join us in, but can include the following:

  • Vacation leave
  • Additional vacation leave
  • Study leave
  • Parental leave
  • Compassionate/family responsibility leave
  • Special discretionary leave
  • Sabbatical leave
  • Sick leave
  • Short-term incapacity leave
  • Recognition leave
  • Optional unpaid leave
Please note: We don’t believe in a one-size-fits-all approach to benefits. Instead, we believe in taking a more personal approach to giving our people what they need. That’s why our benefits package can look a little different, depending on where you’re based.
Talent acquisition journey

We believe in making dreams possible and connecting the brightest talent to the meaningful opportunities they need to build their skills, ignite their ambitions, and get closer to their purpose.

Apply online

You’ll discover amazing career opportunities on our website. So, start exploring. You can create a profile or log in with your existing details if you’ve already got one. There, you can complete the online application form and submit it, with the supporting documents we’ve requested.

Selection process

  • Shortlist: Our Talent Acquisition Specialist and relevant Hiring Manager review all applications and make a shortlist of the most suitable candidates.
  • Competency- based interview: If you’re shortlisted, we’ll invite you to take part in a competency-based interview.
  • Assessments: If you’re successful in with the interview, you’ll move on to the assessments. Depending on the role you’re applying for, you might be asked to undertake a case-study exercise, technical test, and psychometric assessment, as well as any other role-specific assessment.
  • Panel- interview: Then you’ll proceed to final interview stage, where you’ll meet an interview panel and get to ask further questions.

Pre-employment screening

If you have been successful in the selection process, our Talent Acquisition team will get in touch to get your consent for our pre-employment screening which includes the following:
 

  • Identity and educational qualification verification
  • Credit record and criminal record
  • Outside Business Interest Declaration and Personnel Account Trading Declaration
  • Sanctions screening and confirmation of current employment.

Offer

If we’re happy with your pre-employment screening, one of our Talent Acquisition Specialists will prepare your employment contract and send you an offer letter, detailing everything you’ll need to know about your new role.

Onboarding

Even before you begin working with us, we want you to think of Standard Bank Group as your home. So, before you join, we'll get you off to a flying start with our onboarding experience.