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  • Who we are
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    Standard Bank Group is a financial institution that offers banking and financial services to individuals, businesses, institutions and corporations in Africa and abroad.

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    All our products and services are based on a set of values that uphold the empowerment of our customers. Both internally, and in daily engagement with the our clients we foster transparency, innovation, accountability and superior service.
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    We ensure that all our services and products across borders are compliant with local legislation wherever we go. As we grow in Africa, we will continue to review our systems and processes according to the best possible compliance and risk management skills.
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    Standard Bank is not an abstract legal entity. We are our people.

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    We aim to offer universal banking capabilities to individuals, small-to medium-sized businesses, corporates, financial institutions and internationals.

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    We drive sustainable and inclusive economic growth in Africa. To ensure our commitment to making a positive and lasting impact, we have developed a framework of initiatives and objectives towards long-term social, economic and environmental upliftment.

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    Our sponsorship initiatives promote community upliftment through the support of sporting, art and music events, teams, festivals and clinics. We strive to nurture growing talents and to aid local communities to grow in their chosen fields.
    We are proud to be a part of what’s happening in Africa. By fostering growth opportunities on the continent, we believe that hands across borders will continue to strengthen business in Africa.
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    We are a universal bank and full- service financial group offering transactional banking, saving, borrowing, lending, investment, insurance, risk management, wealth management and advisory services.

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    Our teams are ready to serve our individual, business and corporate clients as usual. While doing everything we can to keep our staff and clients safe, and to flatten the curve, we have also taken all the necessary steps to ensure that our essential services will be able to function.
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    Peoples health and lives come first - Sim
    We're here for you as we face this pandemic
    Our teams are ready to serve our individual, business and corporate clients as usual. While doing everything we can to keep our staff and clients safe, and to flatten the curve, we have also taken all the necessary steps to ensure that our essential services will be able to function.

    Gender equity is a fundamental human right, and Standard Bank Group has committed to help create a gender-equal world.

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Who we are
Who we are
Our Group at a Glance
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Corporate Governance
Our Leadership
Our Structure
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Why we matter
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27 March 2020

Business continues during lockdown period

As South Africa enters its official lockdown period, Standard Bank has activated its business continuity measures to ensure that we continue to offer the same level of service as expected by our customers and as directed by the Disaster Management Act.

Banks are considered an essential service, which means our branches, call centres, point-of-sale services and ATMs will operate over the next 21 days. ATMs will be stocked as usual. Should demand for cash increase at any time over this period and our ATM is not close to you or cash is temporarily unavailable at your local ATM, please use any ATM from another bank. The banking sector has collectively decided to waive Saswitch fees during the lockdown. This means that a customer can use any ATM – including those offered by competing banks – and only pay the usual fees charged This will come into effect from Saturday 28 March. Normal Saswitch fees will apply to balance enquiries as well as declined transactions.

If customers need to withdraw cash, we encourage them to thoroughly wash their hands before and after using an ATM and handling money. This is in line with healthcare protocols and efforts to halt the spread of the coronavirus.

Standard Bank would like to continue to encourage customers to make use of digital, contact-free channels to transact. When visiting shops, customers are encouraged to pay for goods and services with their cheque, debit or credit cards at point-of-sale machines with the tap-to-pay functionality, or with the SnapScan app.channels when transacting.

We ask that customers inform us immediately if they are experiencing any issues in our branches or at our ATMs so that we can assist in rectifying the situation as quickly as possible.