Our values and code of ethics

All our products and services are based on a set of values that uphold the empowerment of our customers. Both internally, and in daily engagement with the our clients we foster transparency, innovation, accountability and superior service.

OUR VALUES

We have eight main values that we uphold across the Standard Bank Group. We adhere to them in every sector and continue to seek improvements and innovation in the way we do business.

Delivering to our stakeholders

We understand that we earn the right to exist by providing appropriate long-term returns to our shareholders

Respecting each other

We have the highest regard for the dignity of all people. We respect each other and what Standard Bank stands for

Growing our people

We encourage and help our people to develop to their full potential, and measure our leaders on how well they grow and challenge the people they lead

Constantly raising the bar

We have confidence in our ability to achieve ambitious goals and we celebrate success, but we must never allow ourselves to become arrogant

Being proactive

We strive to stay ahead by anticipating rather than reacting, but our actions are always carefully considered

Upholding the highest levels of integrity

Our entire business model is based on trust and integrity as perceived by our stakeholders, especially our customers

Working in teams

We, and all aspects of our work, are interdependent. We appreciate that, as teams, we can achieve much greater things than as individuals

Serving our clients

We do everything to ensure that we provide our customers with the products, services and solutions to suit their needs

Our code of ethics

Our code of ethics forms the basis for all our business decisions and operations. We follow this decision-making paradigm in our service delivery, product development and client relations. This code serves as a beacon to follow and ensures that we remain true to our original purpose.

Our code of ethics enables us to make faster decisions
It ensures that we maintain the highest standards and remain a leader in the financial services industry

Africa is our home, we drive her growth.

In keeping with our purpose, and our obligations as a responsible financial services firm in, for, and across Africa, Standard Bank Group is committed to respecting the human rights of people involved in and impacted by our business. This statement aims to achieve a consistent approach to respecting human rights across the Group.

Stop Fraud Now

If you believe an employee of Standard Bank has breached our Code of Ethics, please contact the Ethics and Fraud Hotline

Hotline contact details

Useful downloads

Code of Ethics (English)

2021 03 01

13 MB